Patient Safety
Safety & Storage
Every medication in our formulary is prescribed by a licensed physician and compounded by a Florida 503A pharmacy. Safety isn’t a marketing claim — it’s the difference between this model and the unregulated research-peptide market we left behind.
Before any medication ships
A licensed physician reviews your health screening before any prescription is written. Contraindications — personal or family history of medullary thyroid cancer, pregnancy or breastfeeding, active pancreatitis, recent cardiac events, current nitrate use, and others — are flagged during that review. If a medication isn’t appropriate for you, it doesn’t get prescribed.
Compounding standards
Greenstone Rx compounds inside an ISO Class 5 cleanroom under USP 797 sterile compounding standards — the same bar applied to hospital pharmacy preparations. Every lot is independently tested for potency (HPLC ≥ 98%) and identity (mass spectrometry), and sterile lots receive bacterial endotoxin and sterility testing. Lot-specific Certificates of Analysis are available on request.
Shipping & packaging
Prescriptions ship in specialized medical-grade packaging designed to maintain temperature stability through transit. If you have any concern about the condition of your delivery on arrival, contact the pharmacy immediately — they will handle any replacement directly.
Storage at home
Storage instructions vary by medication and are printed on the label your pharmacy provides. As a general rule: most injectable peptides and GLP-1 medications are kept refrigerated (2–8°C / 36–46°F), protected from light, and used within the timeframe your label specifies. Oral dissolving tablets and creams have different requirements — follow the label and pharmacist’s direction.
Questions — clinical vs. logistical
For clinical questions about your prescription (dose adjustments, side effects you’re experiencing, contraindications you’re unsure about), contact the prescribing physician through the pharmacy portal. For logistical questions about your account, shipping, or ordering, reach the clinic.